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UKCPD Privacy Policy

A clear guide to how we collect, handle, process, and protect your personal information.

At the UK College of Personal Development (UKCPD) we are committed to safeguarding and preserving the privacy of our Students, Members and website visitors. This Privacy Policy document (the “Policy”) has been written to protect you with the guidance of the ICO, it is updated regularly.

This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.

We do update this Policy from time to time so please do review this Policy regularly. Last update – Feb 2024

Information That We Collect

In running and maintaining our website we may collect and process the following data about you:

Information provided voluntarily by you. For example, when you register for information or when you register for a course or qualification.

This will include:

  • Your name
  • Your address
  • Your email address
  • Your phone number

We record this information so we can:

  • Register you on a course or qualification
  • Send you email information regarding your registration
  • Register you with Professional and Awarding Organisations as indicated by the qualification you are registering for

The system also collects the following statistical information when you are logged in to the platform:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website, and to enable your better use of the learning platform.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Use of Your Information

We use the information that we collect from you to provide our services to you as outlined above and below.

In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information, by way of directly requesting specific information, or if we believe specific information would be of interest to you, i.e. legitimate interest.
  • To inform you of any changes to our website, services or goods and products.
  • If you have previously purchased goods or services from us, we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Disclosing Your Information

We never give your details to third parties except where we are required to do so for the flowing reasons:

Registering For Professional & Academic Qualifications:

  • When you register for a full qualification, we will need to pass your registration details to the qualification awarding body, i.e., ILM, Association For Coaching, Association For NLP etc.
  • Requests for information from law enforcement agencies.

All personal data are processed by The UK College of Personal Development in accordance with the Data Protection Act 1998. Part of our compliance is the registration with the Information Commissioner’s Office (ICO).

This is available on the Public Register of Data Controllers at www.ico.gov.uk

Storing Your Personal Data

We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.

Our data base is secured online and only accessed by team members that need to do so in the operation of their specific contracted team activities in delivering support to students and the general College business.

Unfortunately, the sending of information via the internet is not totally secure and on occasion, such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Third-Party Links

On occasion, we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@ukcpd.co.uk if you wish to make a request.

Terms of Service
Our full terms of service/terms and conditions of website use can be found on the Terms & Conditions of Website Use page:
https://ukcpd.co.uk/terms-of-service

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at info@ukcpd.co.uk.

If you have any concerns about our use of your personal information, you can make a complaint to us at info@ukcpd.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk